smrtPhone Support
We’ve got your back - real people, real fast.
Whether you’re new to smrtPhone or a long-time power user, our Support Team is ready to help you succeed. No bots. No endless forms. Just friendly experts, available when you need them – even on Zoom, if that’s what it takes.
Fast Resolutions
Average first response time under 2 minutes. We move quickly, so you can too.
Compliance Support
From TCPA to Call Recording Policies, we help you stay compliant – and we explain everything clearly.
Real People, Real Help
Friendly, knowledgeable people ready to jump in and assist – no bots, no copy-paste replies.
Zoom Calls Available
Prefer a face-to-face chat? We’re happy to jump on a Zoom and walk you through it.
Support for All Plans
Every smrtPhone user gets access to real support. No hidden tiers.
Live, Human Support - On Your Terms
Our team is here to help you how you prefer: live chat for quick answers, email for detailed support, Help Center for self-service, or even Zoom calls when you need hands-on guidance. We also assist with compliance questions, so you’re never on your own. Response times are under two minutes – you’ll first meet our AI Assistant, but real humans are just a click away.
Our Support Team
Although smrtPhone is a software company, we put people at the center of everything we do. We’re constantly learning from our clients and care deeply about the experience of business communication.
Meet the People Behind the Chat
We’re not some outsourced support team halfway around the world. We’re part of smrtPhone – product experts who care about your success. Chances are, you’ve already chatted with one of us.