Agent Monitoring and Coaching
Easily manage, train and motivate a team. Whether you’re listening in on a call for quality assurance, whispering prompts to your Agent, or seamlessly joining a call, smrtPhone Pro gives you options. smrtPhone knows that the best way to land deals is to have a solid team, and your phone system should help you train and maintain it.
Better Prospect Experience
Unlock features that make doing business more efficient. Hand off calls or bring others in with Warm Transfer and Conference Calling. Geo-Caller ID automatically selects the best outbound number to maximize answer rates, based on geographical location. Your phone system should be as smart as you are.
A Phone System that Grows with You
smrtPhone Pro unlocks unlimited Users with our pay-as-you-go, transparent pricing model. You can grow at your own pace and staff up as it makes sense for your business. Users don’t have to have access to your CRM to dial or answer calls. You can hire VAs, contractors, and new Agents as growth demands.
smrtPhone Pro includes everything in smrtPhone Standard, plus…
- Call Monitoring
- Listen, Whisper, or Barge
- Warm Transfers
- Hold Functionality
- Unlimited Users
- Group/Conference Calling
- Month-to-month or annual plans
- Unlocks Pro Features in smrtDialer
Ready for the next level? Take advantage of premium business phone system features and call center capabilities that advance your business, no matter where you and your agents are. Enhance caller experience and do more in less time with smrtPhone Pro.