You are entitled to cancel your smrtPhone account at any time. Please note that if you cancel your smrtPhone account no refunds will be given on payments made to date.

Important: Please be aware that cancelling your account will result in losing any numbers you have currently in smrtPhone. You can port these to any system you wish but you need to initiate that port request from the new system you are moving your numbers to. You must keep a live smrtPhone account until your smrtPhone numbers are successfully ported or you will lose them.

Click here to read our Terms & Conditions.

To cancel your smrtPhone subscription:

  1. Log into smrtPhone and go to: 

  2. Click “Cancel smrtPhone” in the top right hand corner.

Refund Policy

smrtPhone does not offer any refunds on credits purchased in the system or subscription payments. Your credits do not expire, so you’re free to keep them as long as you want, but there are no refunds if you decide to leave our system.

One exception to that rule is people who accidentally pay an annual subscription when they meant to pay monthly. At our discretion we may chose to refund this payment (minus admin charges) so that you can activate a monthly subscription instead.

It’s important to remember that, unlike many of our competitors, smrtPhone doesn’t try to lock you into any long-term contracts and your subscriptions can be month-to-month for as long as you want.

Click here to read our Terms & Conditions.