Everything you need to know about the product and billing.
Plans & Pricing
smrtPhone Cloud Phone System
smrtPhone Cloud Phone System is our core product,
the one you need before anything else.
- Limited to 1 User
- Instant Phone Numbers
- Mobile App
- Click-to-Call Chrome Extension
- Voice / SMS Inbound Flows
- Video Calling
- Custom KPI Reporting
- 10 Users Included
- Team Management Tools
- Team Inboxes
- Shared Voicemail
- Simultaneous Ring
- Round Robin Call Flows
- Agent and Team Analytics
- Unlimited Users
- Call Monitoring
- Listen / Whisper / Join
- Warm Transfers
- Conference Calling
- Area Code Matching
- Advanced Video Calling
- Minimum monthly spend
- Custom configured plan
- Bulk discounts
- VIP support
Compare Features
Starter
$25
$21
Standard Plan
$75
$62
Pro Popular
$125
$104
Enterprise
Custom
Custom
Frequently asked questions
smrtPhone pricing is based on a subscription + usage model that is at the company (not the user) level. You pay a subscription fee to access the system and then you pay for what you use, allow you to control costs and never get a surprise invoice full of “overages.”
You can learn more about how this works on our Pricing Model page or in this article in our documentation collection.
smrtPhones pricing model operates at the company level. With smrtPhone Standard, 10 users are included. With smrtPhone Pro, you can have unlimited users for one monthly cost. All of your users draw from the account-level credit balance for usage, and individual costs can be determined by looking at your Billing & Logs section of your dashboard.
No. Phone numbers are charged on a per number, per month basis. There are automatic discounts applied for higher volumes of numbers in your portfolio. The more numbers you have, the less you pay per number.
This is a difficult question to answer, as it is unique to your business and communication strategy. That’s the beauty of smrtPhone, though – you are in total control! Because you pay-as-you-go, you aren’t paying extra for users who only make a few calls and you aren’t paying high overage fees for ones who communicate a lot. Our transparent billing allows you to make smart decisions on how to staff your business.
In the PDF pricing guides on this page, you will see the exact costs per transaction and can take a sample month of calls, texts, and phone numbers and get a rough estimate.
Yes! The Mobile App, Chrome Extension, KPI Reporting — these are all included in your smrtPhone subscription.