Get 2 Months Free with Yearly Pricing

Starter

$25

$21

/month, billed yearly
/month
Starter includes...
  • Limited to 1 User
  • Instant Phone Numbers
  • Mobile App
  • Click-to-Call Chrome Extension
  • Voice / SMS Inbound Flows
  • Video Calling
  • Custom KPI Reporting

Standard Plan

$75

$62

/month, billed yearly
/month
Everything in Starter, plus...
  • 10 Users Included
  • Team Management Tools
  • Team Inboxes
  • Shared Voicemail
  • Simultaneous Ring
  • Round Robin Call Flows
  • Agent and Team Analytics

Enterprise

Custom

Custom

Everything in Pro plus...
  • Minimum monthly spend
  • Custom configured plan
  • Bulk discounts
  • VIP support
Compare Features
Subscription Basics
Included Users
Extra Users
Usage Charges
Phone Numbers
Inbound SMS
Inbound Phone Call Charges
Outbound Phone Call Charges
Video Calls <30 mins
Video Calls >30 mins
Outbound SMS
Call Recording
Video Call Recording
Call Recording Storage
Video Call Recording Storage
Voicemail Transcription
Phone System Management
Android App
iOS App
Chrome Extension
Call Tracking
Dynamic Number Insertion (DNI)
Instant Numbers
Free 1:1 Video Calls up to 30 minutes
User/Group Management
Communication Logging in CRM
Internal Transfers
Comprehensive Call Flows
IVR
Team Inboxes
Call Recording
Free Reports and KPIs
Advanced Usage
Group/Conference Calling
Call Monitor
Call Whisper
Call Barge
Area Code Matching
Hold Functionality
Group Video Calls up to 4 hours
Video Call Recording
Bulk SMS Rates
Bulk Calling Rates
Dedicated Support Manager
Invoice Billing
Starter

$25

$21

/month, billed yearly
/month
Subscription Basics 
Included Users Limited to 1 User
Extra Users N/A
Usage Charges 
Phone Numbers Priced by Country
Inbound SMS Free
Inbound Phone Call Charges from $0.02/minute
Outbound Phone Call Charges from $0.02/minute
Video Calls <30 mins Free for 1:1
Video Calls >30 mins N/A
Outbound SMS from $0.0113/text
Call Recording from $0.00375/minute
Video Call Recording N/A
Call Recording Storage from $0.001/minute/month
Video Call Recording Storage N/A
Voicemail Transcription from $0.06/minute
Phone System Management 
Android App
iOS App
Chrome Extension
Call Tracking
Dynamic Number Insertion (DNI)
Instant Numbers
Free 1:1 Video Calls up to 30 minutes
User/Group Management
Communication Logging in CRM
Internal Transfers
Comprehensive Call Flows
IVR
Team Inboxes
Call Recording
Free Reports and KPIs
Advanced Usage 
Group/Conference Calling -
Call Monitor -
Call Whisper -
Call Barge -
Area Code Matching -
Hold Functionality -
Group Video Calls up to 4 hours -
Video Call Recording -
Bulk SMS Rates -
Bulk Calling Rates -
Dedicated Support Manager -
Invoice Billing -
Standard Plan

$75

$62

/month, billed yearly
/month
Subscription Basics 
Included Users 10
Extra Users $5/user/month
Usage Charges 
Phone Numbers Priced by Country
Inbound SMS Free
Inbound Phone Call Charges from $0.02/minute
Outbound Phone Call Charges from $0.02/minute
Video Calls <30 mins Free for 1:1
Video Calls >30 mins N/A
Outbound SMS from $0.0113/text
Call Recording from $0.00375/minute
Video Call Recording N/A
Call Recording Storage from $0.001/minute/month
Video Call Recording Storage N/A
Voicemail Transcription from $0.06/minute
Phone System Management 
Android App
iOS App
Chrome Extension
Call Tracking
Dynamic Number Insertion (DNI)
Instant Numbers
Free 1:1 Video Calls up to 30 minutes
User/Group Management
Communication Logging in CRM
Internal Transfers
Comprehensive Call Flows
IVR
Team Inboxes
Call Recording
Free Reports and KPIs
Advanced Usage 
Group/Conference Calling -
Call Monitor -
Call Whisper -
Call Barge -
Area Code Matching -
Hold Functionality -
Group Video Calls up to 4 hours -
Video Call Recording -
Bulk SMS Rates -
Bulk Calling Rates -
Dedicated Support Manager -
Invoice Billing -
Pro Popular

$125

$104

/month, billed yearly
/month
Subscription Basics 
Included Users Unlimited
Extra Users N/A
Usage Charges 
Phone Numbers Priced by Country
Inbound SMS Free
Inbound Phone Call Charges from $0.025/minute
Outbound Phone Call Charges from $0.025/minute
Video Calls <30 mins Free for 1:1
Video Calls >30 mins $0.0042/minute/participant
Outbound SMS from $0.0113/text
Call Recording from $0.005/minute
Video Call Recording $0.014/minute
Call Recording Storage from $0.001/minute/month
Video Call Recording Storage $0.0031/minute/month
Voicemail Transcription from $0.06/minute
Phone System Management 
Android App
iOS App
Chrome Extension
Call Tracking
Dynamic Number Insertion (DNI)
Instant Numbers
Free 1:1 Video Calls up to 30 minutes
User/Group Management
Communication Logging in CRM
Internal Transfers
Comprehensive Call Flows
IVR
Team Inboxes
Call Recording
Free Reports and KPIs
Advanced Usage 
Group/Conference Calling
Call Monitor
Call Whisper
Call Barge
Area Code Matching
Hold Functionality
Group Video Calls up to 4 hours
Video Call Recording
Bulk SMS Rates -
Bulk Calling Rates -
Dedicated Support Manager -
Invoice Billing -
Enterprise

Custom

Custom

Subscription Basics 
Included Users Unlimited
Extra Users N/A
Usage Charges 
Phone Numbers Priced by Country
Inbound SMS Free
Inbound Phone Call Charges from $0.025/minute
Outbound Phone Call Charges from $0.025/minute
Video Calls <30 mins Free for 1:1
Video Calls >30 mins $0.0042/minute/participant
Outbound SMS from $0.0113/text
Call Recording from $0.005/minute
Video Call Recording $0.014/minute
Call Recording Storage from $0.001/minute/month
Video Call Recording Storage $0.0031/minute/month
Voicemail Transcription from $0.06/minute
Phone System Management 
Android App
iOS App
Chrome Extension
Call Tracking
Dynamic Number Insertion (DNI)
Instant Numbers
Free 1:1 Video Calls up to 30 minutes
User/Group Management
Communication Logging in CRM
Internal Transfers
Comprehensive Call Flows
IVR
Team Inboxes
Call Recording
Free Reports and KPIs
Advanced Usage 
Group/Conference Calling
Call Monitor
Call Whisper
Call Barge
Area Code Matching
Hold Functionality
Group Video Calls up to 4 hours
Video Call Recording
Bulk SMS Rates
Bulk Calling Rates
Dedicated Support Manager
Invoice Billing

View the Current Pricing Guides

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USA Pricing Guide 2024
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Phone Number Pricing Guide
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Call Price Guide
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SMS Price Guide
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“I’ve seen probably 20 or 30 different phone systems. smrtPhone is the one I’d advise everybody to get.”

Darin Damme photo
Darin Damme

Bullseye Branding

Support

Frequently asked questions

Everything you need to know about the product and billing.

smrtPhone pricing is based on a subscription + usage model that is at the company (not the user) level. You pay a subscription fee to access the system and then you pay for what you use, allow you to control costs and never get a surprise invoice full of “overages.”
You can learn more about how this works on our Pricing Model page or in this article in our documentation collection

smrtPhones pricing model operates at the company level. With smrtPhone Standard, 10 users are included. With smrtPhone Pro, you can have unlimited users for one monthly cost. All of your users draw from the account-level credit balance for usage, and individual costs can be determined by looking at your Billing & Logs section of your dashboard.

No. Phone numbers are charged on a per number, per month basis. There are automatic discounts applied for higher volumes of numbers in your portfolio. The more numbers you have, the less you pay per number. 

This is a difficult question to answer, as it is unique to your business and communication strategy. That’s the beauty of smrtPhone, though – you are in total control! Because you pay-as-you-go, you aren’t paying extra for users who only make a few calls and you aren’t paying high overage fees for ones who communicate a lot. Our transparent billing allows you to make smart decisions on how to staff your business.

In the PDF pricing guides on this page, you will see the exact costs per transaction and can take a sample month of calls, texts, and phone numbers and get a rough estimate.

Yes! The Mobile App, Chrome Extension, KPI Reporting — these are all included in your smrtPhone subscription.