Use Case - Home Services
Job booked.
Tech in the field.
Customer on hold.
Dispatch is handling three calls. The tech finished early and moved to the next job without telling the office. The customer calls to ask when someone's coming, and no one picks up. That's not a bad day. That's every day. And it's costing you reviews, referrals, and repeat business.
smrtPhone is an Agentic Conversation Platform. Inbound calls get answered. Dispatch gets the right information. Techs in the field stay connected to the office without playing phone tag. Every job moves forward on the same conversation thread.
Inbound Job Requests
A homeowner calls with a leak at 7pm. A smrtAgent picks up, captures the details, assesses urgency, and routes it correctly — emergency or next-day booking. No call goes to voicemail. No job gets missed.
Appointment Confirmation & Reminders
Technician no-shows and last-minute cancellations wreck the schedule. A smrtAgent confirms every appointment, sends reminders, and flags reschedule requests before they become a gap in your day.
Post-Job Follow-Up
Job’s done. Invoice sent. A smrtAgent follows up to make sure the customer is satisfied, captures feedback, and keeps the relationship warm for the next service call or seasonal maintenance.
We don't log conversations in your CRM. We carry them forward.
Every booking call, every dispatch update, every follow-up – in your CRM with full context. Your dispatcher knows what the customer told the smrtAgent. Your tech knows the job history before they knock on the door. No one starts from scratch.
Every conversation compounds - or costs you a five-star review.
Start a free trial. Hire smrtAgents. See what happens when nothing resets.
Reviews
What our customers say.
Across every platform, consistently.
“Our different marketing phone numbers can be routed to Acquisitions, but it also gives the prospect who’s calling the option to enter a DNC list, so we don’t have to deal with people who are never going to be a real prospect.”
Asad Jamal
CEO at Atlantis Homebuyers
