Get help from real people, real fast.
Fast & Friendly VoIP Support
Get the expert VoIP Support you need to succeed. You’ll connect with friendly product specialists ready to assist via chat, email, or even Zoom. While our smart assistant provides instant answers, a real person is always close by when you need dedicated help.
Fast Resolutions
Average first response time under 2 minutes. We move quickly, so you can too.
Compliance Support
From TCPA to Call Recording Policies, we help you stay compliant – and we explain everything clearly.
Real VoIP Experts, Real Help
You’ll talk to friendly, knowledgeable people ready to jump in and assist – no bots, no copy-paste replies.
Zoom Calls Available
Prefer a face-to-face chat? You can jump on a Zoom call and get a guided walkthrough.
Support for All Plans
Every smrtPhone user gets access to real support. No hidden tiers.
Support
Live, Human Support - On Your Terms
Choose the support channel that works best for you. Get quick answers via live chat, detailed help over email, or find solutions 24/7 in the Help Center. When you need hands-on guidance for your VoIP system, you can even schedule a Zoom call.
About Us
The Experts Behind Your VoIP Support
Although smrtPhone is a software company, we put people at the center of everything we do. We’re constantly learning from our clients and care deeply about the experience of business communication.
Get to Know Us
Meet the People Behind the Chat
You’re not talking to an outsourced call center halfway around the world. Your VoIP support comes directly from the smrtPhone team – product experts who are invested in your success. Chances are, you’ve already chatted with one of us.
Andreea Cepoiu
1st Level Support
Alex Coldea
2nd Level Support
Tudor Deak
Head of Support Department
Dragos Buiuc
2nd Level Support
Cosmin Iurov
Support Team Leader
Gina Velic
2nd Level Support
Eduard Popa
2nd Level Support
Andrei David
2nd Level Support
“The tool works flawlessly and the customer support is exceptional!”
REI Business Owner
