Jordan goes over the basics of how to stay compliant when making calls and sending texts, such as DNC, A2P10DLC, STIR/SHAKEN, and more. It’s important to take compliance seriously, so learn compliant behavior and lean on smrtPhone if you need help! Check out our Business Voice and Text Recommendations & Best Practices here.
Resource
Intro to Compliance
A quick overview of voice and text compliance from our CEO Jordan Samuel Fleming.
About this session
Intro to Compliance is a product walkthrough from the smrtPhone resource library, which collects recordings for CRM-driven sales, real estate and service teams running high volumes of calls, texts and follow-up. The full recording is above.
What this session is about
- Compliance: TCPA, CCPA, CPNI and STIR/SHAKEN
About smrtPhone
- What smrtPhone is
- An Agentic Conversation Platform: people and AI agents run calls, texts and follow-up in one place, with context carried forward instead of reset with every interaction. Every conversation flows into your CRM.
- smrtDialer
- The outbound dialer built into the platform. It places calls across 1-4 lines simultaneously.
- smrtAgents
- Trained AI workers that qualify leads, handle inbound calls and follow up on a set timeline, handing off to a person when judgment matters.
- Compliance
- Built for TCPA, CCPA, CPNI and STIR/SHAKEN compliance.
- Who it is built for
- CRM-driven sales, real estate, property management, solar, professional services and home services teams.