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Call Transcriptions

Instant audio-to-text for every recorded call, so key info is always at your fingertips.

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Call Summaries

Clear, concise overviews of each conversation to help you prioritize fast.

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Keyword Tracking

Highlight and search for exactly what matters most to your business.

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Smart Customization

 Select which users and campaigns get AI, customize keywords, and easily control access.

Cross-Platform Support

 Use AI Tools across Web, smrtDialer, and Mobile App.

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CRM Integration

Summaries and transcripts automatically sync to supported CRMs like Podio and Salesforce.

Why use smrtPhone AI Tools

Faster Decisions, Fewer Distractions

AI Tools turn your calls into instant insights. With auto-transcripts, call summaries, and smart keyword detection, your team spends less time digging and more time doing. Whether you’re in sales, support, or QA, AI gives you the visibility to act faster, coach better, and close more, without adding overhead.

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Getting started is easy

Quick Setup, Full Control

AI Tools are available for Pro subscribers and appear across smrtPhone, smrtDialer, and the Mobile App. To activate, toggle ON from your Dashboard. Assign access per user, customize keywords, and fine-tune your preferences anytime, no tech skills required. Want to trial AI? Just click Activate and start exploring.

At-a-glance Call Insights

AI Summaries Keep You Focused

Once activated, AI Summaries appear in your Call Logs, giving you the highlights you need to make fast decisions. Whether it’s a sales call, follow-up, or support ticket, Summaries help you identify value without replaying the full conversation. You’ll find them automatically in Web Dialer, smrtDialer, and mobile, with synced logs to keep your history clean and current.

Transcripts that work for you

Searchable, Shareable, Smart

Every AI-enabled call generates a searchable transcript. Use it to review customer details, pull quotes, or track agent accuracy. Your custom keywords appear in color for quick spotting, and speaker names are auto-tagged. It’s a training tool, a compliance check, and a productivity booster, all in one.

Reviews

Check Out Why People Love smrtPhone

Don’t just take our word for it, many happy customers are glad they chose smrtPhone as their Cloud Phone System.