Track Calls, Send Texts, and More From Your Business Number With the smrtPhone iOS App
Today, we’re taking a look into the top four features of our iOS app and how our customers are using it to help grow their business.
Feature #1: Make Phone Calls Whenever (and Wherever) You Want
The first feature is the ability to make phone calls directly from your business number. When you are on the road or in a situation where you can’t open your laptop to access your phone system, the call feature is extremely convenient and beneficial. All you have to do is open the iOS app, search through your contact database already stored in Podio (or input a new number) and make the call.
Feature #2: Answer Calls Directly From Your Business Number
The second feature is the ability to receive phone calls. For example, when you’re on the road a lot, you need to stay in touch with your employees, clients, etc. Through the iOS app, you can see exactly who’s calling you, choose to answer the call or not, and speak directly through your mobile phone. Not to mention, you don’t have to give out your personal phone number because every call coming in is through your business number.
Feature #3: Take Notes and Track Calls All in One Place
The third feature is this: taking notes and syncing call dispositions. If you forward your phone calls to your normal cell phone, you aren’t leveraging the real innovation of smrtPhone. By using the smrtPhone app, you can take call notes and automatically link your call dispositions so someone in your office can see you made a call. Another way to look at it is it lets you know if a lead has been followed up. Of course, with this knowledge, your team can take the next steps all while you’re on the road. It’s a huge advantage to you and useful for your team when you’re traveling.
Feature #4: Send Texts Directly From Your Business Number
The final feature we’re going to look at is SMS. Right now, you can send SMS texts using your smrtPhone app. This means you can search through any number that’s already in your Podio contact database (or input a new number) and send SMS texts directly. They will then be logged into smrtPhone and Podio as normal.
*The SMS feature will continually be upgraded for better performance.
What Our Customers Are Saying About the App
So what are our customers telling us? Like we mentioned before, they like the fact that they don’t have to give out their personal cell phone number. It’s also useful for employees who come and go, eliminating the need to buy them a phone and give out their personal phone number to leads.
Secondly, smrtPhone customers like how everything in the app is tracked. Every call made and note taken is logged, making it easy for you to go back and know exactly when the call was made.
After talking with our customers, the ones who have sales team members on the road really like the smrtPhone iOS app. A huge benefit for them is the advanced capability of being able to do everything you want from one place.
*For Android users, we are currently in the process of developing a version of the smrtPhone app suitable for you. We are also updating the SMS system to ensure you can do full conversational SMS.
If you haven’t downloaded the app yet, you can do so in the app store.
And finally, If you’re currently using the smrtPhone app, let us know through the smrtPhone user workspace in Podio. We’d love to hear what you like about it and how it’s helping grow your business.
Happy Phoning! -Jordan
