I just came back from a week in Romania at the smrtPhone headquarters, where I had the chance to speak with Vlad and Alex, my fellow directors, and start planning the rest of this quarter and more importantly next year.

What I want to do today is give you a little bit of an update focused on some things we’re looking at over the next couple of months as we close off 2020 and also take a look at what we’re thinking for the next year. 


Coming Soon: smrtDialer 2.0 

For Q4 2019, one of the biggest things is of course smrtDialer. We’ve been getting a lot of feedback from our customers about how they’re using the dialer and of course, what we could do to make it better. And I spent a lot of time over the last couple of weeks talking to customers, getting feedback, listening to how they want to use it and what little things we could do to make their experience even better.

And right now our development team is working on smrtDialer 2.0. This next update will give us a chance to take smrtDialer and bump it up another notch, and make it an even more usable and useful system for you. 

More Updates on the Horizon for smrtPhone’s iOS App

The second thing we’ll be focusing on this next quarter is the iOS app. Since Apple launched a brand new iOS just as we were about to push Smrtphone’s app to the system, we need to make some adjustments to the backend. 

Our development team is almost finished with updates on their end, so we’re looking forward to being able to push the iOS app out to our customers as soon as possible where it will be freely available. *If you are an iOS user and you don’t have access to the beta, just raise a support ticket and we’ll be able to show you how to get that.

But don’t fear. We’re going to be uploading it to the Apple store as soon as we can. Android users, we’re not forgetting about you. As soon as we’re finished with the iOS app, we’ll be working on the Android app. We don’t have a defined timeline just yet, but I promise you it’s in the works and we know how important it is for all of you who want to take smrtPhone on the road with you. 

Fully Customize Your Podio Workspace with Our Custom Development Team

Another thing that we’re really focused on over the next couple of months is our custom development side. Something you might not be aware of is that smrtPhone can be customized to work how you want, unlike many other phone systems on the market. We’ve been working with clients over the past six months to change, upgrade an add custom features to smrtPhone to suit their needs.

Since we’ve launched our custom development side of smrtPhone, you have the opportunity to tell us how you’d like your system set up. We give you a quote, and then we execute the work. 

Send Bulk Text Messages Directly from smrtPhone 

An example of how our smrtPhone custom development has worked in the past is bulk text messages. We know a lot of our customers are in real estate or have large student bases, and they want to be able to send text messages to five, six, 10, 20,000 people at once. 

There’s a very specific way of handling that in order to make sure we are compliant with industry rules and to protect the integrity of your numbers, but our custom development team has experience and can do that for you. 

Connect smrtPhone with a Multi-Worspace System

Another example of custom work that we’ve done recently is connecting multiple smrtPhone workspaces to more than one app. 

Right away, smrtPhone connects to one contacts app, but we can also build in on the backend more links to enable you to use smrtPhone with a multi workspace system depending on how your system is set up. I have my own opinions about the best ways to set up data within Podio, but the key about Podio has always been, work the way you want to work. 

With our custom development, you can fully customize your Podio workspace. We’ll be adding more information about our custom development over the coming weeks so that you have an easier access to some of the key customizations we do on a regular basis. You’ll also have access to a form which you can fill in and tell us what customizations you want so that we can quote it for you.

A Look at smrtPhone’s Pipeline for 2020

Looking ahead to next year, we’ve been thinking about all the great things we want to do, and we have such an opportunity to continue to enhance our product line. I know without question we have things in the pipeline for both the pro and smrtPhone standard. 

We’re going to be increasing our ability to connect to plugins and to allow smrtPhone to connect to other systems. As we get more of an understanding on what the pipeline is going to be and exactly what the roadmap is going to be, we’ll be keeping you updated on project dates so you can know what lies ahead. 

We Want to Hear From You

Just like with smrtDialer, we really do value your feedback. For myself, I just want to say it’s been another great year. I can’t believe it’s almost the end of 2019. It’s been a huge leap forward for smrtPhone and we know that in 2020, we’re going to continue to build and develop a great product that we’re really excited to have all of you on board with. 

As always, if you have any thoughts, ideas, or things things you wish smrtPhone would do, I would greatly appreciate your feedback. It’s how we developed the smrtPhone roadmap to date. We listened to our customers, we developed based on their needs, and we continue to grow the product and make it better. So for me, thanks very much for being a customer with us.

Happy phoning! 

-Jordan Fleming

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